<p>Hello and welcome to <strong>The Islander Holiday Resort</strong> – we’re so happy to have you as our guests!</p><p>We’re <strong>Donna and Seamus MacMahon</strong>, the Managers and Caretakers here at the resort. Along with our family, we’d love to extend a warm welcome to you and hope you enjoy every moment of your time on <strong>Minjerribah (North Stradbroke Island)</strong>.</p><p>Since taking on the management role in <strong>August 2021</strong>, we’ve refreshed and rebranded The Islander to create a place that feels relaxed, friendly, and easy – just like Straddie itself. Our focus is always on providing genuine hospitality and making sure you have everything you need for a comfortable and memorable stay.</p><p>We also want to acknowledge the <strong>Quandamooka People</strong>, the Traditional Custodians of this beautiful land. We pay our respects to Elders past, present and emerging, and extend that respect to all <strong>Aboriginal and Torres Strait Islander peoples</strong> visiting with us. It’s a privilege to share this special part of the world with you, and we encourage everyone to tread lightly and leave only footprints behind.</p><p>From our family to yours, welcome – we’re glad you’re here.</p>

The Islander Holiday Resort

<h1><strong>Terms and Conditions of Booking Agreement</strong></h1><p>Please read carefully before signing.</p><p>By signing below, you (“the Guest”) agree that these Terms and Conditions apply to everyone staying or visiting the apartment and facilities with your permission. If no signature is provided, your stay constitutes acceptance of these Terms and Conditions.</p><h2><strong>1. Deposits &amp; Payments</strong></h2><p>- Non-Refundable rates are charged in full at booking.</p><p>- Flexible rates require a 30% deposit, with final payment due 14 or 28 days before arrival as specified.</p><p>- Payments accepted by bank deposit or credit card only; no cash. Credit cards incur a surcharge. If you would like further information about this, please ask. Cardholder ID and card must be presented at check-in.</p><h2><strong>2. Check-In &amp; Check-Out</strong></h2><p>- Check-in from 2:00 pm; check-out by 10:00 am.</p><p>- Only guests listed on the booking may stay overnight.</p><p>- No refunds for early departure.</p><p>- Late check-out requests require advance notice; fees may apply.</p><h2><strong>3. Cancellations &amp; Changes</strong></h2><p>Refer to the cancellation policy for all changes, cancellations, or transfers.</p><h2><strong>4. Accessibility</strong></h2><p>The property is a 3-storey walk-up with no lifts. Ground floor apartments also require stairs. Please discuss accessibility needs prior to arrival.</p><h2><strong>5. Damage &amp; Cleaning</strong></h2><p>Guests are responsible for damage or loss and must report it. Extra cleaning fees apply for untidy apartments or indoor smoking. Items used outside must be returned or charges apply.</p><h2><strong>6. Linen &amp; Towels</strong></h2><p>Fresh linen and towels provided. Charges apply for damaged or missing items.</p><h2><strong>7. Conduct &amp; Rules</strong></h2><p>Apartments must not be used unlawfully. Pool rules apply; children 12 and under must be supervised by an adult. No pets unless required by law.</p><h2><strong>8. Parking</strong></h2><p>One vehicle per apartment in designated areas only. No boats, trailers, or similar.</p><h2><strong>9. Compliance</strong></h2><p>Guests must follow property by-laws and management directions. Non-compliance after warning may lead to eviction.</p><h2><strong>10. Inspections &amp; Termination</strong></h2><p>Management may inspect apartments with notice or immediately if rules are broken. Guests must vacate immediately if required.</p><h2><strong>11. Liability</strong></h2><p>The property and management are not liable for guest property loss or damage.</p><h2><strong>12. Charges</strong></h2><p>Guests authorize charges to their credit card for damages, fees, or unpaid balances.</p><h2><strong>13. Unforeseen Circumstances</strong></h2><p>If unavailable (fire, storm, etc.), we’ll offer alternatives or refunds.</p><h2><strong>14. Owner Changes</strong></h2><p>If a property is withdrawn, alternatives or refunds will be offered.</p><h2><strong>15. Pricing</strong></h2><p>Prices and seasons may change.</p><h2><strong>16. No Party Policy</strong></h2><p>Strictly no parties allowed.</p><h2><strong>17. Guest Age</strong></h2><p>Booking guest must be 18 or over. Seasonal restrictions apply. The age of guests in the one bedroom family apartment is limited to 2 adults and 2 children aged 12 or under.</p><h2><strong>18. Schoolies Policy</strong></h2><p>Bookings by school or university leavers require a responsible parent and may require deposits/ID during schoolies periods.</p><h2><strong>19. Lost Property</strong></h2><p>Postage and admin fees apply for returned items.</p><h2><strong>20. Air Conditioning</strong></h2><p>All apartments have bedroom air-con; some have it in lounges.</p><h2><strong>21. Keys</strong></h2><p>Lost/unreturned keys incur a $40 replacement fee.</p><p>&nbsp;</p><p>22. Good to Book</p><p><strong>Disclaimer&nbsp;</strong></p><p class="ql-align-justify">We are a member of Good To Book, a risk management database for Short Term Accommodation Providers (STAPs) (‘GtoB database’). We will use the GtoB database to search your name and the names of guests booking or staying with you at our accommodation.&nbsp;</p><p class="ql-align-justify">If we find an entry on the GtoB database, this indicates that there was some problem caused by you, or one of your guests, at a previous accommodation you have stayed at. Based on information on the GtoB database, we may refuse to accept your accommodation request or booking (and will refund any money you have paid) or we may impose additional restrictions on your stay (for example, an additional security bond).</p><p class="ql-align-justify">We cannot check the accuracy of the GtoB database nor can we disclose to you any information on the GtoB database or the STAP who uploaded the information, as this information is confidential. The information on the database is used for evaluative purposes so accommodation providers can decide whether to enter into a contract for accommodation with you or not. Any concerns you have with the GtoB database will need to be discussed with GtoB directly. You can contact GtoB via email at admin@goodtobook.com.</p><p class="ql-align-justify">We accept no liability for our use of the GtoB database, including any reliance we make on the information contained on the GtoB database, even if the information uploaded is incorrect.&nbsp;</p><p class="ql-align-justify">We may also upload information to the GtoB database if you cause damage or harm to us, our staff, guests or our property during your stay. Providing we are not negligent, we will not be liable to you or any other person for any consequence arising from the upload of information to the GtoB database by us.</p><p><br></p><p><strong style="color: rgb(79, 129, 189);">&nbsp;</strong></p><p>Guest Name: ___________________________________</p><p>Date: ___________________________________</p><p>Signature: ___________________________________</p><p>ID Provided: _________________________________</p><p>&nbsp;</p><p>&nbsp;</p><p>*By staying with us, even without a signature, you agree to these Terms and Conditions.*</p>

Whether it’s just the two of you or the whole crew, this cosy island apartment is your perfect base. Sleep soundly in a queen bed, with two extra singles in the lounge (daybed or trundle) for up to 2 children aged 12 or under. You’ve got a full kitchen for easy meals, your own washing machine, Smart TV for movie nights, free Wi-Fi, and fresh linen with towels (pool towels available to hire).

Start your mornings on the private balcony with bushland views, stay cool with bedroom air-con (some also in the lounge), and park in the handy carport (size limits apply). Please note there are about 18 steps and no lifts – so pack light and bring your holiday spirit!

1 Bedroom Family

Ideal for two couples or 2 singles, this spacious apartment offers two comfortable queen bedrooms and plenty of room to relax and unwind. Enjoy a fully equipped kitchen with a dishwasher, a bathroom with your own washing machine and dryer, plus lovely views overlooking the sparkling pool and landscaped grounds. Bright and airy, it’s the perfect place to gather after a day of island adventures and soak up the peaceful surroundings.

2 Bedroom Apartment

Perfect for families, this spacious apartment features one queen bedroom and and a separate room with three single beds, offering plenty of space for everyone to relax comfortably. The full kitchen includes a dishwasher, and the bathroom comes with your own washing machine and dryer for added convenience. Some apartments can accommodate an extra guest upon direct request to the resort. Enjoy lovely views overlooking the sparkling pool and landscaped grounds— a great spot to unwind after a fun-filled day on the island.

2 Bedroom Family

Designed with modern comfort in mind, this spacious apartment features two queen bedrooms plus a single bed, perfect for families needing a bit of extra space. The kitchen includes a dishwasher, while the bathroom offers your own washing machine and dryer for easy living. Some apartments can welcome an additional guest upon direct request to the resort. Relax and take in the refreshing pool views—a peaceful retreat after a day of island fun.

2 Bedroom Poolside

This studio has a queen bed however please make a request if you prefer 2 single beds (subject to availability).

Garden Studio

Garden Studio (no balcony)

Perfect for a couple’s island escape, this cosy retreat features a queen bed in the main bedroom and peaceful views over landscaped gardens and bushland. Enjoy the convenience of a full kitchen for easy meals, and a bathroom that doubles as a laundry with your own washing machine. Tucked towards the rear of the property, it’s a quiet spot to relax and recharge after a day of adventure.

Welcome all travellers - solos, couples, families, workers and groups - Everyone is welcome!